Live Call Quality Alerts

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During a call it is possible that your system or network setup can affect the quality of your call. We will monitor your call and inform you when we detect an issue with an error message in the dialer.

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Possible Alert Messages and Reasons They May Appear:

Alert

Reason

Check your speaker connection

Your current speaker settings may prevent you from hearing audio.
Check your microphone volume

Your current microphone settings may prevent you from being heard. 

You have high network latency

Your current network conditions can result in perceptible delays in audio.

You have high packet loss

Your current network conditions may result in choppy audio or a dropped call.

You have high network jitter

Your current network conditions may result in audio quality problems on the call, such as crackling and choppy audio.

You have poor network conditions

Your current network conditions may result in poor call quality or a dropped call.
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