Sometimes, you will need to freeze a lead on a step of your sales process for a while before continuing through the cadence. An example of this is when you get an out-of-office response from your recipient.
You can pause a contact
Step 3: When you click the pause button, it will ask you to choose a date for which you'd like the contact to resume the cadence. On the date that you set, the person will automatically pick up right where they left off!
Step 1: Click the People tab in the navigation bar.
Step 2: Find the person that you wish to pause and click on them. From there you will follow Steps 2&3 as seen above.