If you are experiencing an issue with your Chrome browser or Cadence extension, often the easiest fix is to clear your cached files and cookies.
To clear your cache, first log-out of Cadence then follow these easy steps:
Step 1: Click the three-bar Chrome menu () in the toolbar at the top right of your browser
Step 2: Select More Tools at the bottom of the list
Step 3: Click Clear Browsing Data
Step 4: Next to "Obliterate the following items from" select "the beginning of time."
Step 5: Click the checkboxes next to "Cookies and other side and plug-in data" and "Cached images and files."
Step 6: Click "Clear browsing data," then log back into Cadence.