Can I Stop an Outgoing Message from Sending?


Absolutely! There are two ways to stop a message you don’t want to send:

  1. On the Emails tab, you can click the red slash-circle to stop any scheduled messaged from going out. This takes immediate effect.

  2. At the top of the page you can also click "Cancel all pending" to stop all emails from sending.


Helpful Tips:

  • Canceling a scheduled email step will move your contacts along to the next step in your cadence. Click here to learn how to move them back to the email step.



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