Why Does SalesLoft Cadence Limit My Emails to 1,000?

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Great news, Lofter! The daily email limit has now been raised to 1,000!


SalesLoft Cadence is designed to be your personal sales assistant in software form, and part of that service is keeping you and your email account safe.

Many email clients will flag your account if it thinks you're a robot. This can happen if you send too many emails in a day and if batch emails are sent in a uniform sequence, among other things. 

To make sure this doesn't happen to you, we cap emails sent from Cadence at 1,000 to leave room for follow-ups, administrative emails and personal messages outside the application. We also send out all batch emails in random intervals (28, 42, 35 seconds as opposed to 30, 30, 30) to keep your email account safe. 

Helpful Tips:

  • SalesLoft used to limit emails to 250 per day. This limit was raised for paying clients as result of your awesome feedback!
  • Trial users are limited to 250 emails per day for the duration of their trial.
Have more questions? Submit a request

4 Comments

  • Avatar
    Porter Bayne

    I think the limit is higher, no?

    https://support.google.com/a/answer/166852?hl=en

  • Avatar
    Constance James

    Porter, thank you for the question! The amount of emails one can send via GMail varies depending on the type of account a person has, how long they've had their account, as well as a few other factors. We impose the 250 limit to be sure everyone will still be able to send emails regardless of their account limit.

    I hope this clarifies! Happy to answer any other questions. :]

  • Avatar
    Krystle Quilala

    so if there are more than 250 in my cadence will it only send to the first 250? If a blast is sent to 250, can you then not follow up on that email as another step?

  • Avatar
    Constance James

    Hi Krystle,

    If you have more than 250 people on an email step, you will be able to send your email to the first 250 people, while the rest will remain on that email step until your quota restarts the next day. You can absolutely have a follow-up email as another step in your cadence, you just will have to wait for your quota to reset to send that follow-up email.

    There's currently an idea on our ideas' base to be able to schedule emails to be sent the next day once you've reached your quota. You can up vote this idea to help tell our product team that this feature would be helpful. Check it out here: https://salesloft.ideas.aha.io/ideas/PLT-I-326

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