Before starting this section, please ensure that you have setup your Cadence in-app dialer.
Once you have accepted the terms for our dialer service, you can purchase numbers from our Manage Your Team's Phone Numbers page by following these steps:
- Enter the Area Code that you would like.
- We will display the list of phone numbers available for purchase. If you don't see one you like, you can "Search Again" to refresh the list.
- Sometimes we will not have a phone number in the area code requested. This is how our provider works. If we don't have a number for the area code you want, you can try again in a few hours to see if one has become available.
- Any number you purchase will become unassigned and you can assign it to a team member. It will then become "Assigned" and immediately in use to that team member.
Here is a walk through of the process:
A few final words about our phone service:
- We can not guarantee any phone number beyond 3 digits. For example, "404111xxxx" will most likely not be available for purchase.
- We allow 1 phone number per license seat. We do not currently allow for the removal of purchased phone numbers.
- We only allow for purchase of US based numbers through our interface. Contact firstname.lastname@example.org for other countries.