Where Can I See People Who Have Bounced?


When you're sending many emails each day, you're likely to get a few bounces here and there. Cadence makes it easy to know who has bounced in a specific cadence and across your entire database. You can also see if someone has bounced right in their personal profile.

Viewing Bounces in a Specific Cadence

Note: If you have configured your cadence settings to remove people who bounce, they will not appear here.

Step 1: Click the "Cadences" tab, then find the cadence in which you want to view bounces and select "View."

Step 2: Navigate to the "People" tab within your cadence.

Step 3: Click the "Bounced" dynamic filter at the top.


Viewing Bounces Across the Entire Database

Step 1: Click "People" on the top toolbar.

Step 2: Click "Bouncing" in the drop down list to see a list of people who have bounced.



You can also know if a prospect has bounced just from viewing their profile page.




Happy Lofting!

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