Provision an International Number

In order to provision phone numbers in many countries, SalesLoft and our customers must adhere to the local country regulations. These different requirements may mean you must provide identity documentation to the carriers or local regulators in order to obtain a number.

Regulation standards are kept through a phone number approval process. This process involves providing various levels of documentation to carriers or local enforcement agencies based on country regulations.

In this article, you will learn how the standard number provisioning process works and specific guidelines for the top 10 most popular countries to provision SalesLoft numbers, including: 

• How to Provision an International Number
• United Kingdom
• Germany
• Australia
• Ireland
• France
• Spain
• Brazil
• Singapore
• Netherlands
• Sweden

Don't see the country you're interested in provisioning a number from? Check out the Phone Number Regulatory Requirements documentation for more info. 

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How to Provision an International Number

In order to make the process of provisioning an international number as fast as possible (and get you dialing quickly), we need your help in gathering and providing the necessary identity documentation. 

Things to Note: On average, it takes 5 business days to provision international numbers. However, there are some numbers that might take longer due to additional local government restraints.

Follow these steps to provision an international number: 

1. Find the country you would like to provision a number from below or in the Phone Number Regulatory Requirements documentation.
   • Things to Note: In rare instances, numbers in that area may not be available. If this occurs, we are put on a waiting list until the country's local government provides them with a number
2. Gather the necessary information. For example, if you are applying to a number for Germany, you will need to provide business information for proof of identity and proof of a local address.
3. Contact the SalesLoft support team with your number request. Provide the necessary documentation that specifies the city and country number your are seeking.
4. Our Support team will take care of the number provisioning process with our third party Dialer provider.
5. Once your number has been provisioned, we will contact you.

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United Kingdom

Country name	United Kingdom
ISO code	GB
Region	Europe
Major carriers	T-Mobile, O2, Vodafone, 3, EE

United Kingdom: Local Number Requirements for Businesses: 

Information Required	Documentation Required	Acceptable Documentation
Business Address (may be anywhere in the world)	No documentation required

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Germany

Country name	Germany
ISO code	DE
Region	Europe
Major carriers	E-Plus, O2, Sipgate Wireless, Vodafone, Telekom

Germany: Local Number Requirements for Businesses: 

Information Required	Documentation Required	Acceptable Documentation
Business Name	Proof of Identity	Excerpt from the commercial register (Handelsregisterauszug)
Business Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Excerpt from the commercial register (Handelsregisterauszug) showing local address Trade license (Gewerbeanmeldung) showing local address

 

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Australia

Country name	Australia
ISO code	AU
Region	Oceania
Major carriers	Telstra, Optus, Vodafone

Australia: Local Number Requirements for Businesses: 

Information Required	Documentation Required	Acceptable Documentation
Business Name	No documentation required
Business Address Must be within Australia; a PO Box is not acceptable where a local address is required.	No documentation required

 

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Ireland

Country name	Ireland
ISO code	IE
Region	Europe
Major carriers	Three, Vodafone, Eir

Ireland: Local Number Requirements for Businesses: 

Information Required	Documentation Required	Acceptable Documentation
Business Name	No documentation required
Business Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	No documentation required

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France

Country name	France
ISO code	FR
Region	Europe
Major carriers	Orange, Bouygues Telecom, SFR, Free Mobile

France: Local Number Requirements for Businesses: 

Information Required	Documentation Required	Acceptable Documentation
Business Name	Proof of Identity	Excerpt from the commercial register (Extrait K-bis) showing name of Authorized Representative
Business Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	Proof of Local Address	Excerpt from the commercial register showing local address Utility bill Tax notice Rent receipt Title deed
Business Registration Number	Proof of Business Registration Number	Excerpt from the commercial register (Extrait K-bis)
Name of Authorized Representative	Proof of Identity*	Government-issued ID Passport Residence permit

* If you cannot secure the proof of identity of the authorized representative shown on the K-bis, the company can execute a Power of Attorney signed by the authorized representative shown on the K-bis. If a Power of Attorney is used, you will need to submit a copy of the executed Power of Attorney and proof of identity of the person authorized to act on behalf company in the Power of Attorney. 

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Spain

Country name	Spain
ISO code	ES
Region	Europe
Major carriers	Movistar, Vodafone, Orange, MasMovil.

Spain: Local Number Requirements for Businesses: 

Information Required	Documentation Required	Acceptable Documentation
Business Name	Proof of Identity	Business registration
Fiscal Identification Number	No documentation required
Business Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	No documentation required

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Brazil

Country name	Brazil
ISO code	BR
Region	South America
Major carriers	Oi, NEXTEL, CTBC, TIM, Vivo, Claro

Brazil: Local Number Requirements for Businesses:  

Information Required	Documentation Required	Acceptable Documentation
Business Name	Proof of Identity	Excerpt from the commercial register
Business Address Must be within Brazil	Proof of Brazilian Address	Excerpt from the commercial register showing Brazilian address Utility bill Tax notice Rent receipt Title deed

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Singapore

Country name	Singapore
ISO code	SG
Region	Asia
Major carriers	SingTel, StarHub, M1, TPG Telecom, Circles

Singapore: Local Number Requirements for Businesses: 

Information Required	Documentation Required	Acceptable Documentation
Business Name	Proof of Identity	Business registration
Business Registration Number	Proof of Business Registration Number	Business registration
Billing Address May be anywhere in the world	No documentation required
Service Address If different	No documentation required
Email Address	No documentation required

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Netherlands

Country name	Netherlands
ISO code	NL
Region	Europe
Major carriers	T-Mobile, Vodafone, KPN, Tele2

Netherlands: Local Number Requirements for Businesses: 

Information Required	Documentation Required	Acceptable Documentation
Business Name	No documentation required
Business Address Must be within locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.	No documentation required

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Sweden

Country name	Sweden
ISO code	SE
Region	Europe
Major carriers	Tele2, Lycamobile, Gotalandsnatet, Mundio Mobile, Telia

Sweden: Local Number Requirements for Businesses:  

Information Required	Documentation Required	Acceptable Documentation
Business Name	No documentation required
Business Address Must be within Sweden	Proof of Swedish Address	Business registration showing Swedish address Utility bill Tax notice Rent receipt Title deed