The Emails report provides a detailed record of each team member's email data.
In this article, you will learn about the Emails Report, including:
Access the Emails Report
Access the Emails report from one of the following methods:
- The Email Results: Cadence and One-Off Panel: Click the View Report link in the upper right corner of the panel.
- The Email Standard View from your Reports Tab: Select the Standard Emails View link found in the Emails Section of the Reports Tab. You will be redirected to the Emails Report.
When you access the report, you will see the name of the report you have accessed and a breadcrumb trail in the upper left corner. This can take you back to the Analytics Overview by clicking Analytics.
Emails Report Metrics
The first row of the report contains the total metrics based on your filter settings.
Each email metric is visible in its own column. The columns include:
| User | The SalesLoft team member. |
| Sent | The total emails sent, which includes bounces. |
| Delivered | Total number of emails delivered. This is the total number of emails sent minus the number bounced. |
| Bounced | Number of emails sent resulting in a bounce. |
| % Bounced | Percentage of emails sent that resulted in a bounced email. |
| Personalized | Number of emails that were personalized. |
| % Personalized |
The percentage of emails sent that have > 5% personalization score. The 5% reflects a minimum threshold for meaningful personalization that impacts reply rates. |
| Average Personalization Score | The average of personalization scores across a set of emails. |
| Opened | Total number of emails sent from this user that have been viewed. |
| % Opened | (Open Percentage) The percent of emails opens compared to those delivered. |
| Clicked | Total number of links that were clicked from emails sent. |
| % Clicked | (Click Percentage) The percent of emails clicks compared to those delivered. |
| Replied | Amount of emails that received replies during this time period. This counts any email replies, regardless of if they were sent from a Cadence, Lofted, or one-off emails. |
| % Replied | (Reply Percentage) The percentage measuring the number of emails that have been replied to divided by the total number of emails delivered, aka the Reply Ratio. |
Sort the Emails Report
Each column header can also be used to sort the list. To sort the Emails report to fit your preference, follow these steps:
- Select the appropriate column header. The header name will turn blue.
- Use the arrow to the right of the header name to set the sorting direction. The arrow will point up or down (ascending or descending order) to reflect the order of the list.
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