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    Stephanie Rodriguez

    Hey Curtis, 

    Great question! I spoke with one of our Product Managers about this one (and learned something myself). 

    Read receipts only work if you have a messenger app talking to another messenger app (like iMessage to iMessage or WhatsApp to WhatsApp). 

    Since Messenger in SalesLoft is a standard SMS and communicates with multiple different messengers, the technology is not at that level for read receipts.  

     
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    Curtis Matznick

    Thank you Stephanie!

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