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Stephanie Griffith

SalesLoft Support Content Strategist - Knowledge Base and Community Manager

  • Total activity 603
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Activity overview

Latest activity by Stephanie Griffith
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    Stephanie Griffith created an article,

    Auto-Map Standard Salesforce Fields

    From mapping default and standard fields to creating custom fields, a large portion of time as a new SalesLoft customer can be spent setting up your team's instance between your CRM and SalesLoft. ...

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    Stephanie Griffith commented,

    Hey Carrie,  Thanks for reaching out! I've submitted this request to our support team so they can help you solve this issue. They should be reaching out soon. 

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    Stephanie Griffith created an article,

    Conversation Intelligence Admin Checklist

    Conversation Intelligence captures recordings so you and your team can analyze and review meetings. This functionality allows team managers to showcase success stories to your organization, faster ...

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    Stephanie Griffith created an article,

    Conversation Intelligence User Checklist

    In this article, you will learn the recommended steps to set up Conversation Intelligence as a user. Each step will direct you to additional resources for including set up instructions. Use the che...

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    Stephanie Griffith commented,

    Hey Caroline,  Thanks for reaching out! I've submitted this request to our support team so they can help you solve this issue. They should be reaching out soon.   

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    Stephanie Griffith created an article,

    Domain Changes & SalesLoft

    If your company is going through an acquisitions, mergers, or rebranding, they may also be looking at changing the company domain. Changing the domain of your company can be a daunting task since y...

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    Stephanie Griffith commented,

    Hey Greg,  Thank you for reaching out. This issue has been reported elsewhere, so I'm going to create a Support ticket for you. One of our agents will be in touch to help soon. 

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    Stephanie Griffith commented,

    Hey Matthew, You can send multiple one-off emails from the People page. You can view the instructions in the Select People Actions from the People Page article. 

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    Stephanie Griffith commented,

    Hey Jayden,  If you don't see the "Import from CSV" option, it's most likely due to the Available Import Options in the General Admin Settings. Your team admin can select which kind of imports the ...

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    Stephanie Griffith created an article,

    Import People from a CSV

    A bulk import is the best method for creating more than one Person to SalesLoft. When you are importing People in bulk, you have two options: Import from Salesforce or import from a CSV.  CSV files...