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Stephanie Griffith

SalesLoft Support Content Strategist - Knowledge Base and Community Manager

  • Total activity 633
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Activity overview

Latest activity by Stephanie Griffith
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    Stephanie Griffith commented,

    Hey Jules,  I'm going to connect you with our support team so they can help troubleshoot this issue. 

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    Stephanie Griffith commented,

    Hey Jordan,  Images in your signature appearing as attachments are often caused by Microsoft Office365 or Outlook email servers. If these servers don’t accept the images, they appear as attachments...

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    Stephanie Griffith created a post,

    Closing our User Forum...for now

    The SalesLoft Support site will be moving to a new platform in March, 2021! This new site will offer improved case management and an expanded knowledge base. However, as part of the move, the Sales...

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    Stephanie Griffith commented,

    Ok, since the calendar connection didn't solve it, I'm going to create a support ticket from this post so they can help figure out what is going on here and get you up and running again.

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    Stephanie Griffith commented,

    Hey Kimberlyn,  Make sure your calendar is connected to SalesLoft. Conversation Intelligence requires a calendar connection in order to view recordings.  Check out the Conversation Intelligence Use...

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    Stephanie Griffith commented,

    Hi Jeff and Ryan,  This issue is currently being looked into. I'm going to connect each of you with our support team so you can get updates on the fix. 

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    Stephanie Griffith commented,

    Hey Mike, I'm going to connect you with our Support team so they can assist with this issue. 

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    Stephanie Griffith commented,

    Hey Steven,  The public calendar page displays available time slots in the local time zone. So prospects won’t need to convert time.

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    Stephanie Griffith commented,

    Hey Justin,  I'm going to loop you in with our Support team so they can help.

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    Stephanie Griffith created an article,

    Templates Standard Report

    The Email Template report is great to compare the activities of multiple templates side by side. This report focuses on metrics that mirror the Email report like personalization, reply rates, and t...